Shipping & Delivery Policy

This Shipping and Delivery Policy explains our order processing and transit guidelines for all orders placed on https://snagspree.com.

1. Delivery Coverage

SnagSpree ships exclusively to mainland United Kingdom, Northern Ireland, the Scottish Highlands, and UK islands. We do not currently ship to overseas territories or international destinations outside the United Kingdom.

2. Shipping Rates

• Standard UK Shipping: FREE (£0.00) on all orders nationwide, with no minimum spend required.

3. Processing and Transit Timelines

• Order Cut-Off Time: 2:00 PM GMT (Monday to Friday). Orders placed after 2:00 PM will begin processing on the following business day.
• Handling / Processing Time: 1 to 2 business days (Monday to Friday). During this stage, your order is verified, packaged, and handed over to our postal/courier carriers.
• Transit / Delivery Time: 3 to 5 business days (Monday to Friday).
• Total Estimated Delivery Window: 4 to 7 business days from the date of completed payment.

Note: Deliveries do not take place on Saturdays, Sundays, or UK Bank Holidays. Orders placed over the weekend will begin processing on Monday morning.

4. Shipment Tracking

Once your package has been dispatched, you will receive an automated shipping confirmation email containing your tracking reference code and carrier details (e.g., Royal Mail, Evri, DPD, or partnered courier services). Please allow up to 24 hours for the tracking link to update its initial status on the courier portal.

5. Multi-Item Orders and Sourcing

To ensure rapid order fulfillment, items in multi-product orders may occasionally be dispatched in separate shipments from different verified fulfillment facilities. You will receive individual tracking numbers for each package at no extra cost.

6. Address Accuracy and Undeliverable Packages

Please ensure your shipping address, postcode, and contact details are fully accurate before confirming your order. We are not responsible for delivery delays or failed drop-offs resulting from incomplete or inaccurate addresses. If an order is returned to us as undeliverable or refused, we reserve the right to verify your address before arranging a re-shipment.

7. Damaged or Lost Shipments

If your tracking link confirms delivery but you have not received your parcel, or if your package arrives visibly damaged in transit, please alert us within 48 hours at [email protected] or call +44 7506 579651 with your order number and relevant photos.